Common Errors
This page lists only error information that is defined directly in this API codebase. It does not replace the full catalog stored for partners.
Authoritative catalog: GetErrorList
The GetErrorList web method returns the official list of API error codes and texts loaded from the database (tbAPIErrorCodes / entity APIErrorCode), built in GetErrorListTransaction.GetErrorList(). Call it with valid SOAP credentials to retrieve <ErrorCodeList> / <APIerror> entries. See the GetErrorList API reference.
Authentication (SOAP header)
Returned as <Error><ResultCodes>…</ResultCodes><ResultMessage>…</ResultMessage></Error> from CredentialAuthentication.Check when the request fails before the business method runs:
| Code | ResultMessage (from code) |
|---|---|
| 100 | UserName and Password is missing (ResponseMessages.MissingCredentials) |
| 101 | UserName and/or Password is incorrect or company suspended (IncorrectCredentials) or Invalid Client IP address (InvalidIPAddressCredentials) |
GetOrderStatus: order not found
When no order matches the request, GetOrderStatusTransaction returns:
| Code | Text (from code) |
|---|---|
| 3010 | 3010 - Order not found |
Other errors
Many other numeric codes (validation, PIX, limits, credit, etc.) are emitted as ErrorLog / ResultCodes from domain services (for example OrderServiceV2, CreateNewOrderValidation). They are not duplicated here to avoid drift from the source. Use GetErrorList for the maintained catalog, and inspect the response ResultCodes / ResultMessage for each call.